Enter your privileged admin UPN (User Principal Name). Do not enter a password yet. The system checks if you are in the "Exclusive Admin" security group.
If the risk score is elevated (e.g., logging in at 3 AM from a new location), a facial recognition or fingerprint scan is required via your registered device. mdm portal login exclusive
A dialog box appears: "Enter ServiceNow ticket number for this access." You cannot proceed without a valid, approved change management ticket. Enter your privileged admin UPN (User Principal Name)